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Terms & Conditions

Last updated: January 2026

Welcome to DigitalRecruiter™ OS. By accessing or using our platform, website, or services, you agree to be bound by these Terms & Conditions. Please read them carefully before using any of our products or services.

1. Acceptance of Terms

By accessing or using the DigitalRecruiter™ OS platform and associated services ("Services"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our Services.

2. Description of Services

DigitalRecruiter™ OS provides an AI-powered enterprise talent acquisition platform comprising a fleet of AI agents (including Hiro, Naviga, Scouty, and Hunter), diagnostic tools (StartDiag), process mapping tools (ProcessIQ™), and associated consulting and implementation services. Services may be provided via web platform, API, or as part of a managed engagement.

3. Eligibility

Our Services are intended for use by enterprise organisations and their authorised representatives. By using the Services, you represent and warrant that you have the authority to bind your organisation to these Terms. Individual consumer use is not supported.

4. Accounts and Access

  • Access to the platform is granted on a per-engagement basis following completion of a StartDiag assessment or agreed commercial arrangement.
  • You are responsible for maintaining the confidentiality of your access credentials and for all activities that occur under your account.
  • You must notify us immediately of any unauthorised use of your account.
  • We reserve the right to suspend or terminate access at any time for breach of these Terms.

5. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Services to process personal data in violation of applicable privacy laws including the Australian Privacy Act 1988, GDPR, or equivalent legislation
  • Attempt to reverse engineer, copy, or replicate any part of the platform or its AI agents
  • Use the Services to engage in discriminatory hiring practices or in breach of applicable employment laws
  • Share access credentials with unauthorised third parties
  • Attempt to circumvent any security or access controls on the platform

6. Data and Privacy

Your use of candidate and employee data through our Services is subject to our Privacy Policy. You acknowledge that you are the data controller for any personal data processed through the platform and that DigitalRecruiter™ OS acts as a data processor on your behalf. You are responsible for obtaining all necessary consents from candidates prior to using AI-assisted screening or interview tools.

7. Intellectual Property

All intellectual property rights in the DigitalRecruiter™ OS platform, including but not limited to the AI agent technology, interface designs, trademarks, and proprietary methodologies (including StartDiag and ProcessIQ™), are owned by or licensed to DigitalRecruiter™ OS. No licence to use these assets is granted except as expressly set out in these Terms or in a separate commercial agreement.

8. Confidentiality

Each party agrees to keep confidential any proprietary information received from the other party in connection with the Services, and not to disclose such information to third parties without prior written consent, except as required by law.

9. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. While we take all reasonable steps to ensure reliability and accuracy, we make no warranties, express or implied, regarding the fitness of the Services for any particular purpose, uninterrupted availability, or the accuracy of AI-generated outputs. You acknowledge that AI screening and interview tools are decision-support tools and should not be the sole basis for employment decisions.

10. Limitation of Liability

To the maximum extent permitted by law, DigitalRecruiter™ OS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total aggregate liability to you in connection with the Services shall not exceed the fees paid by you in the three months preceding the relevant claim.

11. Termination

Either party may terminate access to the Services upon written notice in accordance with the terms of the applicable commercial agreement. We reserve the right to terminate or suspend access immediately where we reasonably believe a material breach of these Terms has occurred.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

13. Changes to Terms

We may update these Terms from time to time. We will notify enterprise clients of material changes by email or via the platform. Continued use of the Services after notification constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, please contact us at info@digitalrecruiter.com or write to us at:

DigitalRecruiter™ OS
1 Denison Street, North Sydney NSW 2060, Australia

DR OS
© 2026 DigitalRecruiter™ OS · All rights reserved
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