Privacy Policy

Last updated: January 2026

DigitalRecruiter™ OS ("we", "us", "our") is committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy explains how we collect, use, store, and share personal data in connection with our platform and services.

1. Who We Are

DigitalRecruiter™ OS is an AI-powered enterprise talent acquisition platform operated by Digital Recruiter Pty Ltd, headquartered at 1 Denison Street, North Sydney NSW 2060, Australia. We operate offices in Australia, India, and the Philippines.

2. Data We Collect

We may collect and process the following categories of personal data:

• Contact and account data: Name, email address, job title, company name, and phone number provided during registration or demo requests
• Candidate data: CV information, interview responses (audio/video), competency scores, qualification status, and communication records processed through the platform on behalf of our enterprise clients
• Usage data: Log data, IP addresses, browser type, pages visited, and interaction data on our website and platform
• Assessment data: Responses and outputs from StartDiag assessments and ProcessIQ™ sessions

3. How We Use Your Data

We use personal data for the following purposes:

• Delivering and improving our platform and AI agent services
• Processing StartDiag applications and scheduling diagnostic sessions
• Communicating about our services, platform updates, and relevant industry insights
• Analysing platform usage to improve performance and user experience
• Complying with legal obligations
• As directed by our enterprise clients in our capacity as a data processor

4. Candidate Data and AI Processing

Where our AI agents (including Hiro for screening and Naviga for interviewing) process candidate personal data, this is done on behalf of our enterprise clients who act as data controllers. Candidates whose data is processed through our platform will be informed of such processing by the relevant enterprise client. AI-generated scores and assessments are designed to support, not replace, human decision-making in the hiring process.

5. Legal Bases for Processing

We process personal data on the following legal bases:

• Contract: Where processing is necessary to deliver our Services under a commercial agreement
• Legitimate interests: For platform improvement, security, and direct communications with enterprise prospects
• Consent: Where you have provided explicit consent, including for marketing communications
• Legal obligation: Where required by applicable law

6. Data Sharing

We do not sell your personal data. We may share data with:

• Our enterprise clients (for candidate data processed on their behalf)
• Technology sub-processors including cloud hosting providers, AI infrastructure providers, and communication tools — all bound by appropriate data processing agreements
• Professional advisors (legal, accounting) under confidentiality obligations
• Regulatory authorities where required by law

7. International Data Transfers

We operate globally with offices in Australia, India, and the Philippines. Data may be processed in any of these locations. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

8. Data Retention

We retain personal data for as long as necessary to deliver our Services and comply with legal obligations. Candidate data is retained in accordance with the instructions of our enterprise clients. Contact and account data is retained for the duration of the client relationship plus a period of up to 7 years for legal compliance purposes.

9. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Right of access — to request a copy of your personal data
• Right to rectification — to correct inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restriction — to limit how we process your data
• Right to portability — to receive your data in a portable format
• Right to object — to object to certain types of processing

To exercise any of these rights, please contact us at info@digitalrecruiter.com.

10. Security

We implement industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. This includes encryption in transit and at rest, access controls, and regular security assessments of our platform.

11. Cookies

Our website uses essential cookies to ensure proper functionality. We may use analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings. We do not use advertising or tracking cookies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify enterprise clients of material changes. The current version will always be available at this URL.

13. Contact Us

For any privacy-related queries or to exercise your rights, please contact our Privacy team at info@digitalrecruiter.com or write to:

DigitalRecruiter™ OS — Privacy Team
1 Denison Street, North Sydney NSW 2060, Australia